Refund Policy

Thank you for shopping at Prime Mens Shop. We are dedicated to providing high-quality men’s clothing and accessories that complement your style and meet your expectations. However, if for any reason you are not completely satisfied with your purchase, we offer options for a refund, store credit, or exchange. Kindly review our return policy details below.

Returns

Items may be returned within seven (7) days of the purchase date. All returned products must be in their original, unworn condition, with all tags, labels, and packaging intact. Items that have been washed, altered, or show signs of wear cannot be accepted for return or exchange.

Return Process

To initiate a return, please email our customer service team at [Customer Service Email] to obtain a Return Merchandise Authorization (RMA) number. After receiving your RMA number, securely package the item in its original packaging, include proof of purchase, and mail it to the following address:

Prime Mens Shop

Attn: Returns

RMA #

Khasra No- 474,Major Asharam Tyagi Marg,Saddiq Nagar,Opposite DPS School, Meerut Road,Sihani,Ghaziabad,Ghaziabad,Pradesh,201001

Important Notes:

Customers are responsible for the shipping costs associated with returning items.

We recommend using a trackable and insured shipping method to ensure the safe delivery of your return.

Refunds

After receiving your returned item and inspecting its condition, we will process your refund or exchange. Please allow up to seven (7) business days for processing from the time we receive your item. Refunds may take 1-2 billing cycles to appear on your credit or debit card statement, depending on your card issuer. You will receive an email confirmation once your return has been successfully processed.

Exceptions

If your item arrives damaged, defective, or is not the correct product, please contact our customer service team immediately to arrange a refund or exchange.