Delivery Information

Welcome to Prime Mens Shop!

Thank you for choosing Prime Mens Shop as your go-to destination for premium menswear. To ensure a smooth shopping experience, we've outlined the key details of our Shipping Policy below:

1. Order Processing Times

At Prime Mens Shop, we strive to process all orders with care and efficiency. Typically, orders are processed within 2-3 business days following confirmation. Please note that processing does not occur on weekends or public holidays.

During peak shopping seasons or promotional events, processing times may extend slightly due to high order volumes. If there is a significant delay with your order, we will reach out to you via email or phone to keep you informed.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery times provided are estimates and may occasionally vary due to external factors such as carrier delays or weather disruptions.

Shipping Methods:

Standard Shipping: Estimated delivery within 3-5 business days.

Expedited Shipping: Estimated delivery within 1-3 business days.

We recommend selecting Expedited Shipping if your order is time-sensitive, such as for a special occasion or event.

3. Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email containing a tracking number. This tracking number allows you to monitor your package’s progress in real time. Tracking information typically becomes active within 24 hours of shipment.

4. Customs, Duties, and Taxes

Prime Mens Shop is not responsible for customs duties, import taxes, or additional fees that may apply to international orders. These charges are determined by your country’s customs regulations and must be paid by the customer.

For international customers, we recommend checking with your local authorities to better understand potential fees or charges before placing an order.

5. Damages During Shipping

While we take every precaution to ensure your items are securely packaged, Prime Mens Shop cannot be held liable for goods damaged or lost during transit. If your order arrives damaged, we recommend contacting the shipping carrier immediately to file a claim.

To assist with the claims process, please retain all packaging materials and the damaged items. If you need further guidance, our customer service team is happy to help.

6. International Shipping Policy

Prime Mens Shop ships worldwide, bringing our stylish menswear to customers across the globe. Please note that international shipping rates vary depending on your location. Exact fees will be calculated and displayed during checkout.

Delivery times for international orders may vary depending on customs clearance and local shipping carriers.

7. Returns Policy

At Prime Mens Shop, we understand that sizing and preferences can vary. If you need to return an item, please visit our Returns Policy page for detailed instructions. Our return policy outlines eligibility requirements, timeframes, and the process for requesting a return or exchange.

Thank you for shopping with Prime Mens Shop! Whether you're looking for everyday essentials or statement pieces, we’re here to help you look and feel your best. Should you have any questions or concerns, our dedicated customer support team is ready to assist you.